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Anxious or angry? : effects of discrete emotions on the perceived helpfulness of online reviews

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: Management information systems : mis quarterly 38 (2014) 2, pp. 539-560

Persistent link: https://www.econbiz.de/10010425066

When do consumers value positive vs. negative reviews? : an empirical investigation of confirmation bias in online word of mouth

Yin, Dezhi; Mitra, Sabyasachi; Zhang, Han - In: Information systems research : ISR 27 (2016) 1, pp. 131-144

Persistent link: https://www.econbiz.de/10011460163

Anger in consumer reviews : unhelpful but persuasive?

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: MIS quarterly 45 (2021) 3, pp. 1059-1086

Persistent link: https://www.econbiz.de/10012631406

Swayed by the reviews : disentangling the effects of average ratings and individual reviews in online word-of-mouth

Lei, Zhanfei; Yin, Dezhi; Mitra, Sabyasachi; Zhang, Han - In: Production and operations management : the flagship … 31 (2022) 6, pp. 2393-2411

Persistent link: https://www.econbiz.de/10013277048

When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth

Yin, Dezhi; Mitra, Sabyasachi; Zhang, Han - 2016

In the online word-of-mouth literature, research has consistently shown that negative reviews have a greater impact on product sales than positive reviews. While this negativity effect is well documented at the product level, there is less consensus on whether negative or positive reviews are...

Persistent link: https://www.econbiz.de/10014131995

Decide now or later : making sense of incoherence across online reviews

Yin, Dezhi; Vreede, Triparna de; Steele, Logan M.; De … - In: Information systems research : ISR 34 (2023) 3, pp. 1211-1227

Persistent link: https://www.econbiz.de/10014384225

Social influence, competition, and free riding : examining seller interactions within an online social network

Huang, He; Huang, Yan; Yan, Zhijun; Zhang, Han - In: MIS quarterly 46 (2022) 3, pp. 1817-1832

Persistent link: https://www.econbiz.de/10013555400

Why do users continue using social networking sites? : an exploratory study of members in the United States and Taiwan

Ku, Yi-cheng; Chen, Rui; Zhang, Han - In: Information & management : the internat. journal of … 50 (2013) 7, pp. 571-581

Persistent link: https://www.econbiz.de/10010243564

Internetworked world : 15th Workshop on e-Business, WeB 2016, Dublin, Ireland, December 10, 2016 : revised selected papers

Fan, Ming (ed.); Heikkilä, Jukka (ed.); Li, Hongxiu (ed.); … - Workshop on e-Business <15., 2016, Dublin> - 2017

Persistent link: https://www.econbiz.de/10011723437

Knowledge sharing in online health communities : a social exchange theory perspective

Yan, Zhijun; Wang, Tianmei; Chen, Yi; Zhang, Han - In: Information & management : the internat. journal of … 53 (2016) 5, pp. 643-653

Persistent link: https://www.econbiz.de/10011530483