Purpose – The purpose of this paper is to study sustainability of the global business model of software outsourcing with perspective of Indian vendors. Design/methodology/approach – In order to obtain results as per the stated purpose, the authors have done an extensive literature review...

The assessment aims at making the students consider analytically the business process of Microsoft IT, the giant in IT systems. The task is to create an image of Microsoft IT so that it is considered to be a company which is sensitive to customer's valuable information and is the critical part...