The book provides the first comprehensive, and accessible account of complex adaptive social systems, by two of the field's leading authorities. Such systems - whether political partiers, stock markets, or ant colonies - present some of the most intrifuing theoretical and practical challenges...

Chapter 1 - Introduction -- Chapter 2 - Leadership -- Chapter 3 - Management- Chapter 4 - Hiring -- Chapter 5 - Quality -- Chapter 6 - Feedback -- Chapter 7 - Managing expectations -- Chapter 8 - Bureaucracy -- Chapter 9: Ethics -- Chapter 10 - Remote Work -- Afterword.