Purpose – The purpose of this paper is to study how transactive memory systems (TMS) facilitate the transfer and absorption of knowledge in the presence of quality management (QM) within a university research and development (R&D) environment. Design/methodology/approach – The data come from...

Purpose – The purpose of this paper is to take an in-depth look at the differences in learning based on the nature of the process, analysing the influence of CEO perceptions of personal mastery, shared vision, environment and strategic proactivity on the learning level....