Purpose – This paper aims to study the development of new forms of management systems such as quality management in the context of the Spanish public administration. Design/methodology/approach – It reviews the main literature on the topic and relevant policy texts. Findings – The...

The article will address the issue of training and development in Spain. First, the general economic and labour market context will be outlined. Second, the public policy context of training and development and the institutions of regulation will be considered in terms of the way challenges have...

This article shows how engagement with the internet and aspects of the new economy/society require an appreciation of union difference and politics. It shows how union responses vary due to four factors: communication strategies, union identity, forms of internal democracy and a range of...