In this chapter we explore organisational changes associated with the automation of non-bank financial intermediaries the UK while making a running comparison with developments in Spain. This international comparison helps to ascertain the evolution of the same organisational form in two...

During the previous three decades, mutual financial firms have been experiencing a process of demutualization, and some of the non-for-profit banks have become publicly listed companies. Hence, the persistence of the Spanish Savings Banks constitutes an interesting case study. In line with...