Market competition may lead to mismatch between supply and demand. That is, overpricing maygive rise to underselling, and underpricing may yield stockout. Capacity sharing is a commonpractice to align excessive capacity with excessive demand. Yet the strategic interaction betweencompetition and...

Problem Definition: Quick response is a classic operations strategy, under which a retailer can place a second order for rapid replenishment during the selling season after learning more about market demand. This paper examines the value of quick response when a strategic manufacturer can either...

This paper studies how to design service outsourcing contracts to ensure fast, quality services from an independent service provider. The outsourcer does not have perfect information about either the service provider's capacity cost (i.e., cost for providing fast service), or her quality cost...