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Customer satisfaction with game and service experiences : antecedents and consequences
Yoshida, Masayuki; James, Jeffrey D. - In: Journal of sport management : the official journal of … 24 (2010) 3, pp. 338-361
Persistent link: https://www.econbiz.de/10003993201
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Value creation : assessing the relationships between quality, consumption value and behavioural intentions at sporting events
Yoshida, Masayuki; James, Jeffrey D.; Cronin, J. J. - In: International journal of sports marketing & sponsorship 14 (2012/13) 2, pp. 126-150
Persistent link: https://www.econbiz.de/10009741438
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Sport event innovativeness : conceptualization, measurement, and its impact on consumer behavior
Yoshida, Masayuki; James, Jeffrey D.; Cronin, J. J. - In: Sport management review 16 (2013) 1, pp. 68-84
Persistent link: https://www.econbiz.de/10009700220
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A societal perspective of sport : scale development in two settings
Naylor, Michael; Gordon, Brian S.; James, Jeffrey D. - In: Journal of global scholars of marketing science : … 22 (2012) 2, pp. 101-116
Persistent link: https://www.econbiz.de/10010405829
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Service quality at sporting events : is aesthetic quality a missing dimension?
Yoshida, Masayuki; James, Jeffrey D. - In: Sport management review 14 (2011) 1, pp. 13-24
Persistent link: https://www.econbiz.de/10008859169
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The distant fan segment : exploring motives and psychological connection of International National Basketball Association fans
Pu, Haozhou; James, Jeffrey D. - In: International journal of sports marketing & sponsorship 18 (2017) 4, pp. 418-438
Persistent link: https://www.econbiz.de/10011821800
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Leveraging event participation benefits beyond the running course : deciphering the motivational basis of event satisfaction
Du, James; Kennedy, Heather; James, Jeffrey D.; Funk, … - In: Journal of sport management : the official journal of … 34 (2020) 5, pp. 435-446
Persistent link: https://www.econbiz.de/10012293379