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Journal of supply chain management, logistics and procurement
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Managing service quality : MSQ ; an international journal
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Unlocking delivery excellence : integrating supply chain and quality management for organisational success
Onica, Terry
;
Fisher, Cathy
- In:
Journal of supply chain management, logistics and …
7
(
2025
)
3
,
pp. 260-270
Persistent link: https://www.econbiz.de/10015374891
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Signaling intrinsic service quality and value via accreditation and certification
Walker, Rhett H.
;
Johnson, Lester W.
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10009525107
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