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This study aims to integrate the Balanced Scorecard and Risk Management at Shofa Pharmacy and its one branch. The risk assessment is based on the ISO 31000 framework model and the Balanced Scorecard is based on a financial perspective, a customer perspective, an internal business perspective and...
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firms' motivation to adopt quality management systems and the effects of implementation on firms and their relationships …
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paper contributes to an ongoing discussion on the content and implementation of a quality system version related to ISO 9001 …
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