//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Statistische Methode"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Erlang-R : a time-varying queu...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Statistische Methode
Warteschlangentheorie
19
Queueing theory
18
Call centre
8
Callcenter
8
queues
4
Customer satisfaction
3
Dienstleistungsqualität
3
Hospital
3
Krankenhaus
3
Kundenzufriedenheit
3
Service quality
3
Statistical method
3
Stochastic process
3
Stochastischer Prozess
3
call centers
3
staffing
3
Abandonment
2
Ankündigungseffekt
2
Announcement effect
2
Consumer behaviour
2
Dienstleistungsinnovation
2
Emergency department
2
Emotion
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Halfin-Whitt regime
2
Health care
2
Health care system
2
Konsumentenverhalten
2
Notaufnahme
2
Service innovation
2
Theorie
2
Theory
2
Tourenplanung
2
Vehicle routing problem
2
capacity planning
2
heavy traffic
2
nonstationary queues
2
queues with time-dependent arrival rates
2
more ...
less ...
Type of publication
All
Book / Working Paper
2
Article
1
Type of publication (narrower categories)
All
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
3
Author
All
Gans, Noah
3
Mandelbaum, Avishai
3
Sakov, Anat
3
Shen, Haipeng
3
Brown, Lawrence
2
Brown, Lawrence A.
1
Institution
All
The Wharton Financial Institutions Center
1
Published in...
All
Working papers / Financial Institutions Center
2
Journal of the American Statistical Association : JASA
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence A.
;
Gans, Noah
;
Mandelbaum, Avishai
; …
- In:
Journal of the American Statistical Association : JASA
100
(
2005
)
469
,
pp. 36-50
Persistent link: https://www.econbiz.de/10002702139
Saved in:
2
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence
;
Gans, Noah
;
Mandelbaum, Avishai
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754522
Saved in:
3
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence
;
Gans, Noah
;
Mandelbaum, Avishai
; …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002444709
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->