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~subject:"Strategic management"
~subject:"Taiwan"
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A study on applying FMEA to im...
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Strategic management
Taiwan
Customer satisfaction
8
Kundenzufriedenheit
8
Dienstleistungsqualität
7
Quality management
7
Qualitätsmanagement
7
Service quality
7
Beziehungsmarketing
6
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equipment evaluation
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Yang, Ching-chow
5
Yang, Ching-Chow
3
Yeh, Tsu-ming
2
Pai, Fan-Yun
1
Pai, Fan-yun
1
Peng, Shu-yun
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Yang, King Jang
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Yang, King-Jang
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
The service industries journal
2
International journal of six sigma and competitive advantage : IJSSCA
1
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ECONIS (ZBW)
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Development of an integrated model of a business excellence system
Yang, Ching-chow
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 931-944
Persistent link: https://www.econbiz.de/10003921593
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2
Identification of customer delight for quality attributes and its applications
Yang, Ching-chow
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 83-98
Persistent link: https://www.econbiz.de/10008986648
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3
The integrated model of core competence and core capability
Yang, Ching-Chow
- In:
Total quality management & business excellence : an …
26
(
2015
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10010477235
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4
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
Saved in:
5
An integrated implementation model of strategic planning, BSC and Hoshin management
Yang, Ching-chow
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 989-1002
Persistent link: https://www.econbiz.de/10003921605
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6
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
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7
Exploration strategies and key activities for the system of environmental management
Yang, Ching-chow
;
Yang, King Jang
;
Peng, Shu-yun
- In:
Total quality management & business excellence : an …
22
(
2011
)
11
,
pp. 1179-1194
Persistent link: https://www.econbiz.de/10009411443
Saved in:
8
The analysis of the implementation status of Six Sigma : an empirical study in Taiwan
Yang, King-Jang
;
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Yang, …
- In:
International journal of six sigma and competitive …
4
(
2008/09
)
1
,
pp. 60-80
Persistent link: https://www.econbiz.de/10003733336
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