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The road to maturity : process management and integration of strategic human resources processes
Ford, Matthew W.; Evans, James R.; Masterson, Suzanne S. - In: Quality management journal : QMJ 19 (2012) 2, pp. 30-46
Persistent link: https://www.econbiz.de/10009547244
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Beyond performance excellence : research insights from Baldrige recipient feedback
Evans, James R.; Ford, Matthew W.; Masterson, Suzanne S.; … - In: Total quality management & business excellence : an … 23 (2012) 5, pp. 489-506
Persistent link: https://www.econbiz.de/10009572357