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Reducing emotional exhaustion and increasing organizational support

Alexander Hamwi, G.; Rutherford, Brian N.; Boles, James S. - In: Journal of Business & Industrial Marketing 26 (2011) 1, pp. 4-13

Purpose – The purpose of this study is to explore stressors that may influence salespersons' emotional exhaustion and their perception of organizational support. Design/methodology/approach – Structural equation modeling is used to assess: the effects of role conflict and work‐family...

Persistent link: https://www.econbiz.de/10014843046

Reducing emotional exhaustion and increasing organizational support

Hamwi, G. Alexander; Rutherford, Brian N.; Boles, James S. - In: The journal of business & industrial marketing 26 (2011) 1, pp. 4-13

Persistent link: https://www.econbiz.de/10009007653

Emotional labor's impact in a retail environment

Cho, Yoon-na; Rutherford, Brian N.; Park, Jungkun - In: Journal of business research : JBR 66 (2013) 11, pp. 2338-2345

Persistent link: https://www.econbiz.de/10009788988

Validating the reduced burnout scale and sequencing of burnout

Rutherford, Brian N.; Shepherd, C. David; Tashchian, Armen - In: Journal of business research : JBR 68 (2015) 1, pp. 67-73

Persistent link: https://www.econbiz.de/10010433165

Boundary spanner multi-faceted role ambiguity and burnout : an exploratory study

Ambrose, Scott C.; Rutherford, Brian N.; Shepherd, C. David - In: Industrial marketing management : the international … 43 (2014) 6, pp. 1070-1078

Persistent link: https://www.econbiz.de/10010410581

The impact of skill discretion and work demands on salesperson job satisfaction : the mediating influence of the burnout facets

Matthews, Lucy M.; Rutherford, Brian N. - In: Journal of personal selling & sales management : JPSSM 41 (2021) 1, pp. 17-27

Persistent link: https://www.econbiz.de/10012483626

International industrial selling : demands, resources, and burnout

Matthews, Ryan L.; Rutherford, Brian N. - In: Journal of business-to-business marketing 29 (2022) 3/4, pp. 321-334

Persistent link: https://www.econbiz.de/10013417387

Burned out on the road : burnout's impact on job satisfaction among road warriors

Rutherford, Brian N.; Ambrose, Scott C.; Waguespack, Blaise - In: Journal of personal selling & sales management : JPSSM 43 (2023) 2, pp. 105-116

Persistent link: https://www.econbiz.de/10014293075

The negative effects of travel friction among road warrior salespeople

Ambrose, Scott C.; Waguespack, Blaise; Rutherford, Brian N. - In: Journal of air transport management 95 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10013254600

The role of the seven dimensions of job satisfaction in salesperson's attitudes and behavior

Rutherford, Brian; Boles, James Sanders; Hamwi, G. Alexander - In: Journal of business research : JBR 62 (2009) 11, pp. 1146-1151

Persistent link: https://www.econbiz.de/10003897437