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Bringing meaning to the sales job : the effect of ethical climate and customer demandingness

Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: Journal of business research : JBR 66 (2013) 11, pp. 2301-2307

Persistent link: https://www.econbiz.de/10009789008

Effect of ethical climate on turnover intention : linking attitudinal- and stress theory

Mulki, Jay P.; Jaramillo, Jorge F.; Locander, William B. - In: Journal of business ethics : JOBE 78 (2008) 4, pp. 559-574

Persistent link: https://www.econbiz.de/10003676115

Reluctant employees and felt stress : the moderating impact of manager decisiveness

Mulki, Jay P.; Jaramillo, Fernando; Malhotra, Shavin; … - In: Journal of business research : JBR 65 (2012) 1, pp. 77-83

Persistent link: https://www.econbiz.de/10009549712

Workplace stressors, job attitude, and job behaviors : is interpersonal conflict the missing link?

Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 3, pp. 339-356

Persistent link: https://www.econbiz.de/10009270829

Regulation of emotions, interpersonal conflict, and job performance for salespeople

Mulki, Jay P.; Jaramillo, Fernando; Goad, Emily A.; … - In: Journal of business research : JBR 68 (2015) 3, pp. 623-630

Persistent link: https://www.econbiz.de/10010496161

Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions

Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214

Persistent link: https://www.econbiz.de/10011792002

The role of time wasted in sales force attitudes and intention to quit

Jaramillo, Fernando; Mulki, Jay Prakash; Locander, … - In: International Journal of Bank Marketing 24 (2006) 1, pp. 24-36

Purpose – The purpose of this study is to build on previous research on stress in sales forces to investigate the effect of perceptions of time wasted on salespersons' attitudes and behavioral intentions. Design/methodology/approach – Responses from 400 salespeople who work in 49 business...

Persistent link: https://www.econbiz.de/10014759863