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Mitigating burnout through organizational justice : customer support workers' experiences of customer injustice and emotional labor
Kim, Heewon; Leach, Rebecca B. - In: Management communication quarterly : an international … 35 (2021) 4, pp. 497-517
Persistent link: https://www.econbiz.de/10012661959
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Managing burnout and moving toward employee engagement : reinvigorating the study of stress at work
Tracy, Sarah J. - In: Destructive organizational communication : processes, …, (pp. 77-98). 2009
Persistent link: https://www.econbiz.de/10003927841
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The prison : power, paradox, social support, and prestige ; a critical approach to addressing correctional officer burnout
Tracy, Sarah J. - In: The emotional organization : passions and power, (pp. 27-43). 2008
Persistent link: https://www.econbiz.de/10003574343