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Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
Namkung, Young
;
Jang, Soo Cheong Shawn
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1233-1259
Persistent link: https://www.econbiz.de/10008661743
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Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Jang, Soocheong (Shawn)
;
Namkung, Young
- In:
Journal of business research : JBR
62
(
2009
)
4
,
pp. 451-460
Persistent link: https://www.econbiz.de/10003839885
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