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Service innovation : a comparative study of US and Indian service firms
Thakur, Ramendra
;
Hale, Dena
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1108-1123
Persistent link: https://www.econbiz.de/10009756185
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2
Technological opinion leadership : the role of personal innovativeness, gadget love, and technological innovativeness
Thakur, Ramendra
;
Angriawan, Arifin
;
Summey, John H.
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2764-2773
Persistent link: https://www.econbiz.de/10011506872
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3
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
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4
Alexa, may I adopt you? : the role of voice assistant empathy and user-perceived risk in customer service delivery
Coker, Kesha K.
;
Thakur, Ramendra
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 301-311
Persistent link: https://www.econbiz.de/10014515626
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