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Total quality management and operational flexibility impact on hospitals performce : a structural modelling approach
Main, Naser Alolayyan; Khairul Anuar Mohd Ali; Fazli Idris - In: International journal of productivity and quality … 11 (2013) 2, pp. 212-227
Persistent link: https://www.econbiz.de/10009722006
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The influence of operational flexibility on hospital performance results : a structural equation modelling (SEM) approaches
Main, Naser Alolayyan; Khairul Anuar Mohd Ali; Fazli Idris - In: International journal of services and operations management 13 (2012) 4, pp. 478-497
Persistent link: https://www.econbiz.de/10009670808