Purpose – The purpose of this paper is to explore the influence of collaboration and information technology (IT) on the reverse logistics competency of firms. Through collaboration firms can improve their ability to handle returns, but this research introduces IT as providing a moderating...

Purpose – Structural equation modeling (SEM) is a data analysis method of choice for many empirical supply chain management (SCM) researchers. As the statistical technique has evolved, so have its applications and reporting guidelines. Consequently, there has been a lack of standardized...

Purpose – Knowledge management capabilities have proven to be key success factors for organizations within our increasingly information-based economy. Although knowledge management literature has a rich history, less is known about how an organization’s learning culture affects outcomes...