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Implementation critical success factors (CSFs) for ERP : do they contribute to implementation success and post-implementation performance?
Ram, Jiwat; Corkindale, David; Wu, Ming-lu - In: International journal of production economics 144 (2013) 1, pp. 157-174
Persistent link: https://www.econbiz.de/10009770116
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ERP adoption and the value creation : examining the contributions of antecedents
Ram, Jiwat; Corkindale, David; Wu, Ming-lu - In: Journal of engineering and technology management : JET-M 33 (2014), pp. 113-133
Persistent link: https://www.econbiz.de/10010427945
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A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat; Wu, Ming-Lu - In: Asia Pacific journal of marketing and logistics 28 (2016) 4, pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
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Linking resource-based strategies to customer-focused performance for professional services : a structural equation modelling approach
Wu, Ming-Lu - In: International journal of management, knowledge and … 2 (2013) 2, pp. 165-184
Persistent link: https://www.econbiz.de/10010342059
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Cross-border comparative studies of service quality and consumer satisfaction : some empirical results
Wu, Ming-Lu - In: Eurasian business review 4 (2014) 1, pp. 89-106
Persistent link: https://www.econbiz.de/10010493674