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The effects of quality management practices on customer satisfaction and innovation : perspective from Jordan
Al-Refaie, Abbas; Ghnaimat, Ola; Ko, Johng-hwan - In: International journal of productivity and quality … 8 (2011) 4, pp. 398-415
Persistent link: https://www.econbiz.de/10009376070
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Influences of TPM, TQM, Six Sigma practices on firms performance in Jordan
Al-Refaie, Abbas; Hanayneh, Bassel - In: International journal of productivity and quality … 13 (2014) 2, pp. 219-234
Persistent link: https://www.econbiz.de/10010387723
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CRM/e-CRM effects on banks performance and customer-bank relationship quality
Al-Refaie, Abbas; AL Tahat, Mohammad D.; Bata, Nour - In: International journal of enterprise information systems … 10 (2014) 2, pp. 62-80
Persistent link: https://www.econbiz.de/10010407872
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Effect of just-in-time selling strategy on firms' performance in Jordan
Al-Refaie, Abbas; Thyabat, Asem - In: International journal of business performance management 16 (2015) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10011316644
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SEM approach to determine factors affecting e-government success in Jordan
Al-Refaie, Abbas; Ramadna, Abeer Mahmoud - In: International journal of business excellence : IJBEX 23 (2021) 3, pp. 330-352
Persistent link: https://www.econbiz.de/10012506679
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Assessing the adoption of frugal innovation using sem from customers' and firm's perspectives
Al-Refaie, Abbas; Abu-Ghannam, Esraa; Al-Hawadi, Ahmad - In: International journal of innovation management : IJIM 27 (2023) 9/10, pp. 1-27
Persistent link: https://www.econbiz.de/10014576812