The aim of this report is to provide an analysis of the main achievements, the impact and the sustainability of the Tempus IV (2007-2013) projects in the development of support services for students at universities in the Western Balkans. The report also identifies obstacles and shortcomings.

The Middle East, with its diverse cultures and adherence to social norms, offers a relevant case study for exploring the current research question, Using established theories of social interaction and technology acceptance, this research examines how cultural background shapes student...