This article focuses on the perception of crisis management of case business university due to the shift from in-person learning to online or distance form based on COVID-19 and suggestions to improve university branding and competitiveness. Results are based on interviewing students enrolled at...

With the increasing importance of higher education, there is also growing public concern about its productivity. Therefore, the aim of the study is to evaluate the key internal quality management processes by student evaluation and to reveal the key factors of an effective internal quality...