Purpose This study assesses performance measurement (PM) system implementation efforts across various organizational contexts and investigates which factors are critical to achieving implementation success (IS). Design/methodology/approach An empirical field study was conducted to refine a...

Purpose The aim of this paper is to synthesize and assess the published literature relating to critical success factors for continuous improvement projects (CIPs). Design/methodology/approach A systematic literature review (SLR) was conducted to obtain the most relevant papers from four...