Supervisors are key factors in staff motivation. Existing research is drawn on and the author's own questionnaire‐based study is described. The conclusions suggest what companies can do to improve morale and performance among staff.

The research is concerned with the level of trust between subordinates and superiors, level of influence of different grades in the hierarchy as perceived by members of the enterprise and how the level of each is influenced by the perceived style of leadership. The sample was taken from the...