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~subject:"Supplier relationship management"
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Patronage in continually deliv...
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Supplier relationship management
Logistics
14
Beziehungsmarketing
10
Relationship marketing
10
Supply chain
10
Salespeople
9
Verkaufspersonal
9
Innovation
8
Lieferkette
8
USA
8
United States
8
Customer service
7
Lieferantenmanagement
7
Supply chain management
7
Consumer behaviour
6
Customer satisfaction
6
Einzelhandel
6
Konsumentenverhalten
6
Logistics provider
6
Logistikunternehmen
6
Organizational structure
6
Retail trade
6
China
5
Dienstleistungsqualität
5
Distribution management
5
Kundenzufriedenheit
5
Logistik
5
Service quality
5
Arbeitszufriedenheit
4
Job satisfaction
4
Marketing
4
Outsourcing
4
Resource-based view
4
Ressourcenorientierter Ansatz
4
Social exchange theory
4
Advertising
3
Austauschtheorie
3
Business process management
3
Confidence
3
E-commerce
3
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Daugherty, Patricia J.
6
Briggs, Elten
3
Grawe, Scott J.
3
Landry, Timothy D.
2
Agnihotri, Raj
1
Chen, Haozhe
1
Dant, Rajiv P.
1
Grisaffe, Douglas
1
Kalra, Ashish
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McElroy, James C.
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Ralston, Peter M.
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Journal of business logistics : JBL
2
Journal of business logistics
1
Journal of business research : JBR
1
Journal of service research : JSR
1
The journal of business & industrial marketing
1
Transportation research / E : an international journal
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ECONIS (ZBW)
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1
Patronage in continually delivered business service contexts
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
Journal of business research : JBR
60
(
2007
)
11
,
pp. 1144-1151
Persistent link: https://www.econbiz.de/10003560645
Saved in:
2
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
3
Service performance-loyalty intentions link in a business-to-business context : the role of relational exchange outcomes and customer characteristics
Briggs, Elten
;
Grisaffe, Douglas
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 37-51
Persistent link: https://www.econbiz.de/10003959015
Saved in:
4
External organizational commitment among organizational implants : the case of logistics service providers
Grawe, Scott J.
;
Daugherty, Patricia J.
;
McElroy, James C.
- In:
Transportation research / E : an international journal
48
(
2012
)
1
,
pp. 165-177
Persistent link: https://www.econbiz.de/10009387205
Saved in:
5
Enhancing dyadic performance through boundary spanners and innovation : an assessment of service provider-customer relationships
Grawe, Scott J.
;
Daugherty, Patricia J.
;
Ralston, Peter M.
- In:
Journal of business logistics : JBL
36
(
2015
)
1
,
pp. 88-101
Persistent link: https://www.econbiz.de/10011482301
Saved in:
6
Logistics service providers and their customers : gaining commitment through organizational implants
Grawe, Scott J.
;
Daugherty, Patricia J.
;
Dant, Rajiv P.
- In:
Journal of business logistics : JBL
33
(
2012
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10009533344
Saved in:
7
Utilizing social media in a supply chain B2B setting : a knowledge perspective
Agnihotri, Raj
;
Kalra, Ashish
;
Chen, Haozhe
;
Daugherty, …
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 189-208
Persistent link: https://www.econbiz.de/10013347428
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