Cybersecurity is a significant concern for businesses worldwide among management, stakeholders, and regulators. In this paper, we explore the spillover effect of customer firms’ data breaches on their upstream supplier firms’ cost management strategies, proxied by cost stickiness, a...

We examine the impact of customers' forward-looking disclosures (FLD) contained in the Management Discussion and Analysis section (MD&A) of its 10-K filings on the degree of suppliers' cost asymmetric behavior (i.e., cost stickiness) using computer-intensive techniques. We find that the degree...

We examine how a supplier CEO’s long-term orientation (LTO), as characterized by Hofstede’s framework of cross-cultural dimensions, affects the duration of customer-supplier relationships. By analyzing the national cultural backgrounds of 707 distinct supplier CEOs from 20 countries based on...

Given the uncertainty of online transactions, the digital economy encourages the creation of institutional structures that assure online interorganizational exchange relationships. This research examines how institution-based trust develops in online B2B marketplaces to facilitate...

Whereas the traditional notion of trust primarily focuses on trust in a trading partner, trust in e-business also incorporates the notion of trust in the infrastructure and the underlying control mechanisms (technology trust), which deals with transaction integrity, authentication,...