This paper compares and contrasts forward and reverse logistics in a retail environment, with the focus on the reverse flow of product. Many differences between forward and reverse flows of logistics systems are presented. The impact of these factors depends to some extent on the supply chain...

Increasingly, supply chain management is being recognized as the management of key business processes across the network of organizations that comprise the supply chain. While many have recognized the benefits of a process approach to managing the business and the supply chain, most are vague...

Product development and commercialization is the supply chain management process that provides structure for developing and bringing to market new products jointly with customers and suppliers. Effective implementation of the process not only enables management to coordinate the efficient flow...

Returns management is the supply chain management process by which activities associated with returns, reverse logistics, gatekeeping, and avoidance are managed within the firm and across key members of the supply chain. The correct implementation of this process enables management not only to...

Demand management is the supply chain management process that balances the customers' requirements with the capabilities of the supply chain. With the right process in place, management can match supply with demand proactively and execute the plan with minimal disruptions. The process is not...

While supply chain management concepts are receiving increasing attention in literature and practice, the supply chain management philosophy is supported by a limited theoretical base. The industrial organisation literature related to the advantages, disadvantages and applications of vertical...

Predicts that in the decade ahead, the purchasing function will have to shed its service and operational perspective and take on the challenge of effective contribution to organizational goals and strategies. Describes how, in this evolution, the make or buy decision and increasing reliance on...

The results from a survey of top retailing executives regarding current logistics practices and trends are described. The focus is on customer service factors, the use of a supply chain management approach in retailing channels, and the impact of information technology on retail logistics today...