This paper examines the implications of electronic business‐to‐business intermediaries for the buyer‐supplier interface. Innovations in electronic commerce have a key role to play in managing inter‐organisational networks of supply chain members. The evidence presented in this paper...

Since the 1970s, international manufacturing companies, in pursuit of world‐class goals, have been adopting and adapting management practices developed originally in Japan. Notable characteristics of such companies now include: a customer‐focused culture; a concentration on core competencies...