This paper examines the centralised monitoring of an upstream supply chain (USC) in the context of a mass customisation production system. We propose an adaptation of the material requirement planning framework to manage demand uncertainty at each stage of the USC. New analytical relations that...

Sales and operations planning (S&OP) is a multi-actor tactical planning process that balances aggregate demand and capacities to deliver realistic production plans. The way demand is aggregated into product families (PFs) is crucial for the alignment sought by S&OP. The issue of gathering...