While inter-organizational information integration is believed to benefit supply chain management (SCM), prior studies have shown mixed results. Based on Organizational Information Processing Theory, we question this belief and highlight the importance of information technology (IT)-enabled...

Facing such issues as demand uncertainty and in- and cross-channel competition, managers of today's retail chains are keen to find optimal strategies that help their firms to adapt to the increasingly competitive business environment. To help retail managers to address their challenges, we...