Purpose The purpose of this paper is to identify, rank, classify and establish the structural relationships between the preferred customer enablers (PCEs). This analysis would assist a manufacturer in selectively exercising the PCEs and effectively run-through the concept of reverse marketing in...

Purpose – The purpose of this paper is to identify, quantify and establish relationship (i.e. cause and effect) among various supplier development program enablers (SDPEs) in a specific manufacturing environment. Design/methodology/approach – The proposed methodology runs into four phases,...

Purpose – The purpose of this paper is to identify, analyze, assess and manage the risks issues involved in an Indian manufacturing supply chain. The paper also shows the direction to use the proposed comprehensive risk management framework in different manufacturing supply chain....

Purpose – The first objective of this paper is to identify the critical success factors (CSFs) and their corresponding key performance indicators (KPIs) for supplier development (SD) in a manufacturing environment. The second objective is to develop a methodology to analyze and evaluate the...

Inventory costs are the major costs in production costs, so in order to gain global competitive advantage and to obtain a stable position in the market for one's product, one needs to reduce the inventory in the entire supply chain rather than optimizing at a single location. This study focuses...

The inventory planning problem was first addressed with assumptions of a single echelon and a single non-perishable product with deterministic independent demand without any constraints; but now, the research has shifted to a multi-echelon supply chain inventory planning with many constraints...