Purpose – The purpose of this paper is to examine the uptake of supply chain integration (SCI) principles internationally and the resultant integration maturity. Design/methodology/approach – A rigorous supply chain diagnostics methodology called the Quick Scan is used to assess the...

Purpose – The purpose of this paper is to investigate the differences and similarities between the manufacturing and services sectors in order to develop a methodology that can provide the opportunity for the transfer of best practice between the two sectors. This paper aims to describe an...