Purpose – The purpose of this paper is to redress the imbalances in the past literature of supply chain benchmarking and enhance data envelopment analysis (DEA) modeling approach in supply chain benchmarking. Design/methodology/approach – The paper is sorted into sections: benchmarking,...

Purpose – The purpose of this paper is to investigate how supply chain management (SCM) practices and knowledge management (KM) capabilities affect firm performance. This study was conducted in the Asia Pacific region, which had not been examined before. Design/methodology/approach – A...

Purpose – This paper aims to illustrate the use of data envelopment analysis (DEA) in measuring internal supply chain performance. Design/methodology/approach – Two DEA models were developed – the technical efficiency model and the cost efficiency model. The models are further enhanced...