Purpose Firms are increasingly being pressured by the public, regulators and customers to ensure that their suppliers behave in a socially and ecologically sound manner. Yet, the complexity and risks embedded in many supply chains makes this challenging, with monitoring practices offering one...

Social issues in the supply chain are defined as product- or process-related aspects of operations that affect human safety, welfare and community development. Drawing from related literatures, basic constructs related to capabilities and risk are defined and used to underpin case research in...