Quality is often defined as cognitive perceptual attributes or properties, and researchers often disagree about which terms should be appropriate in determining quality( Reeves & Bednar, 1994 ). Business research in marketing attaches value to the properties of quality ( Zeithaml, 1988 ) and...

The purpose of this chapter is to map out the role of arts and the transfer values of the case of intensified music education as a governance tool for cultural sustainability. It takes the form of a literature review, which reveals that the role of arts in terms of governance of cultural...

Sustainability is one of the most over-used words in business in the present time and the meanings attached to its use are so varied and vague as to render it effectively meaningless. In this chapter therefore we start by identifying an appropriate meaning for the concept before considering how...

Sustainability is normally considered to be about choices for the future being limited by decisions made in the present, and is frequently portrayed as concerning environmental issues alone. The Durable Corporation rejects both of these notions to argue that sustainability is a more complex...

Many concepts have appeared fashionable as a process of business management and the latest of these is connected to sustainability. Often these concepts are merely refinements of other concepts but are presented as the answer to managing a business. We argue in this paper that these concepts do...