Searcy, Cory; Karapetrovic, Stanislav; McCartney, Daryl - In: International Journal of Productivity and Performance … 57 (2008) 2, pp. 182-197
Purpose – The purpose of this paper is to demonstrate how a systems approach can be used to facilitate the development of an organizational performance measurement system. Design/methodology/approach – Based on a review of the literature, the paper introduces the implications for applying a...