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~subject:"Switching behaviour"
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Switching behaviour
Relationship marketing
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Managing service quality : MSQ ; an international journal
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Applying SPAT for understanding B-to-B supplier switching processes
Selos, Erno
;
Laine, Teemu
;
Roos, Inger
;
Suomala, Petri
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 321-340
Persistent link: https://www.econbiz.de/10009769854
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