In most companies managers have to cope with an ever increasing mass of information to deal with, along with coordination problems that are also more and more complex due to the multiplicity of time units and places. Among the tools managers have to hand is e-mailing, which is the most commonly...

As information and communication technology is being integrated in work-related practices, questions arise about how it is molding not only work but also social and human interactions inside organizations.

The first book devoted to intranets was published in the United States in 1996. However, theorists and experts worked in the 80’s on the topic about the computerassisted learning. The first intranets in the companies appeared in the 90’s. Nowadays, intranets can be found in all kinds of...

Based on a literature review, this article draws a conceptual framework about the different uses of IT to control networks of firms. Four ways of using IT are discussed and compared. Rather than opposing one another, they are usually part of a pool of control mechanisms with which they interact...

The diffusion of ICT in small businesses remains low (only 12% of small businesses in France have a website for performing online transactions, Eurostat 2010). One issue is whether ICT can be used effectively by these small structures and how the use of technology can improve the competitive...

Often, organizations externalize work activities and use employment intermediaries (consulting firms, temporary help agencies, contract companies (Nesheim, Olsen, & Kalleberg 2007). At a functional level, firms tend to externalize business as well so that boundaries of firms are extended....