Investigates empirically the impact of the different facets of manufacturing subsystems on just‐in‐time (JIT) success. Uses a sample of 130 large US manufacturing firms to test research hypotheses derived from an extensive literature review and a field study conducted by the authors....

Describes the implementation of a total quality assurance system in a fast food restaurant. The operations of the restaurant were analysed to identify ways to improve the quality and efficiency of the production and service delivery systems. A total quality assurance system combining statistical...

Aims to show how the merger of computer technologies, total quality management and the tools of project management can increase the quality, efficiency and the customer orientation of computer animation projects. Provides a conceptual framework which is designed to facilitate this merger. Uses...