Unlike the construction industry, it is a well‐known precept that the manufacturing sector has notably well‐instituted quality systems. This is due to the differing nature of the two sectors. Manufacturing calls for repeat processes with products primarily put out in large batches. On the...

Argues that the management of quality in the construction industry is often flawed by people‐related problems. Suggests that there is tremendous scope for applying Miyamoto Musashi’s lessons in A Book of Five Rings for overcoming some of these problems and for managing construction quality....

Although quality assurance (QA) was introduced more than a decade ago in the UK, the implementation of QA systems in the Singapore construction industry is still a relatively new phenomenon. While QA is now slowly making its presence felt in the Singapore construction industry over the past two...