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Analysing the competitive advantage for the operating model of Phalaenopsis aphrodite industry in Taiwan

Lee, Tzong-ru; Lin, Jiun-Hung; Din, Be-You; Koh, Seau … - In: International journal of value chain management : IJVCM 2 (2008) 2, pp. 269-285

Persistent link: https://www.econbiz.de/10003717382

Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-ru; Lin, Jiun-Hung - In: International journal of logistics economics and … 1 (2007) 1, pp. 63-76

Persistent link: https://www.econbiz.de/10003751597

Strategising customer voice-based quality improvement for logistics service providers

Lee, Tzong-ru; Lin, Jiun-Hung; Lenny Koh, S. C. - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 266-280

Persistent link: https://www.econbiz.de/10003472013

Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Persistent link: https://www.econbiz.de/10005543989

Generating customer voice based quality improvement strategy for logistics service providers in Taiwan from the perspective of quality function deployment

Lee, Tzong-Ru; Lin, Jiun-Hung - In: International Journal of Logistics Economics and … 1 (2007) 1, pp. 63-76

Persistent link: https://www.econbiz.de/10008564296

Develop a commercial aircraft pilot job stress model through an experience ability perspective : considering the work experience

Lin, Jiun-hung - In: International journal of services and operations management 11 (2012) 1, pp. 49-69

Persistent link: https://www.econbiz.de/10009427077

Configuring and reconfiguring service value creation model through value shop perspective and service blueprint technique

Lin, Jiun-hung - In: International journal of logistics economics and … 1 (2007/08) 3/4, pp. 237-250

Persistent link: https://www.econbiz.de/10003837125

A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of Contemporary Marketing Science 6 (2023) 1, pp. 46-63

Purpose This study aims to verify whether a nomological framework of antecedents and postcedents to satisfaction is valid and reliable in both purchase and sales business relationships. Design/methodology/approach In this study snowball sampling was used to identify relevant purchase and sales...

Persistent link: https://www.econbiz.de/10014850581

Chinese style business networking and its influence on future supply chain : the case of ASUSTeK

Lee, Tzong-ru; Hsu, Min Chih; Dadura, Agnieszka M. - In: International journal of logistics economics and … 2 (2009/10) 2, pp. 129-138

Persistent link: https://www.econbiz.de/10003971319

"Antecedents" and "postcedents" in relation to satisfaction in Taiwanese business relationships

Lee, Tzong-ru; Svensson, Göran; Mysen, Tore - In: International journal of procurement management 3 (2010) 2, pp. 199-213

Persistent link: https://www.econbiz.de/10003952213