A principal often needs to match agents to perform coordinated tasks, but agents can quit or slack off if they dislike their match. We study two prevalent approaches for matching within organizations: Centralized assignment by firm leaders and self-organization through market-like mechanisms. We...

A principal often needs to match agents to perform coordinated tasks, but agents can quit or slack off if they dislike their match. We study two prevalent approaches for matching within organizations: Centralized assignment by firm leaders and self-organization through market-like mechanisms. We...

This paper studies the use of mobile crisis response teams--a non-uniformed pair consisting of a mental health worker and a medic--as a component of emergency response to 911 calls. We provide the first evaluation of the longest-running program in the United States, Crisis Assistance Helping Out...