Negotiation teams are widely used to negotiate on behalf of organizations, yet relatively little is known about how they overcome the challenges posed by within team dynamics to create a sound across-the-table team bargaining strategy. This paper presents a two phase analysis of accounts of...

This study used a scenario design to examine whether there are different reactions among Whites based on how a diversity program is justified by an organization. A reactive justification (affirmative action) was proposed to result in greater backlash than a competitive advantage justification...

You are leading a negotiating team for your company. When you sit down with the other party, someone on your side of the table blurts out: "Just tell us-what do we need to do to get more of your business?" And in that moment, you know you've lost the upper hand. Gaffes like this are more common...