Organizational performance improves through several channels, including changes in efficiency, innovation and technological change. Most of the extant research has focused on overall performance, often measured by partial measures of productivity, with little attention given to the components of...

Economic theory suggests that competitive pressures will impact on organisational efficiency. In recent years, universities in Australia and New Zealand have faced increased competition for students. The aim of this paper is to explore the efficiency of Australian and New Zealand public...

Substantial structural reform has occurred in the water and wastewater sectors of Australia’s major urban centers over the past two decades. This reform has involved the corporatization of government assets and some vertical and horizontal separation. This paper analyses the performance of...