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~subject:"Telecommunications industry"
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Telecommunications industry
Consumer behaviour
45
Konsumentenverhalten
39
Customer satisfaction
23
Relationship marketing
22
Beziehungsmarketing
21
Kundenzufriedenheit
19
Service quality
19
Dienstleistungsqualität
16
Nigeria
16
Viral marketing
13
Virales Marketing
13
Customer loyalty
9
Social Web
8
Social web
8
Internet marketing
7
Marketing management
7
Marketingmanagement
7
Online retailing
7
Online-Handel
7
Online-Marketing
7
Relationship quality
7
Customer orientation
6
Expertise
6
Information sharing
6
Lieferantenmanagement
6
Supplier relationship management
6
Brand image
5
Brand management
5
Customer commitment
5
Markenführung
5
Markenimage
5
Service reliability
5
Telekommunikationssektor
5
United Kingdom
5
Dienstleistungssektor
4
Electronic commerce
4
Innovation adoption
4
Innovationsakzeptanz
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Internet
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English
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Izogo, Ernest
4
Jayawardhena, Chanaka
1
Karjaluoto, Heikki
1
Leppäniemi, Matti
1
Pihlström, Minna
1
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African journal of business and economic research : AJBER
1
International journal of quality & reliability management
1
Journal of retailing and consumer services
1
Telecommunications policy : the international journal of digital economy, data sciences and new media
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest
- In:
African journal of business and economic research : AJBER
8
(
2013
)
1
,
pp. 61-82
Persistent link: https://www.econbiz.de/10009783121
Saved in:
2
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
3
Customer loyalty in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
4
Determinants of attitudinal loyalty in Nigerian telecom service sector : does commitment play a mediating role?
Izogo, Ernest
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 107-117
Persistent link: https://www.econbiz.de/10010503921
Saved in:
5
How value and trust influence loyalty in wireless telecommunications industry
Karjaluoto, Heikki
;
Jayawardhena, Chanaka
;
Leppäniemi, …
- In:
Telecommunications policy : the international journal …
36
(
2012
)
8
,
pp. 636-649
Persistent link: https://www.econbiz.de/10009659300
Saved in:
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