Purpose – Temporary agency workers (TAWs) have a double employment relationship: one with the agency that hires them with a formal contract, either temporary or permanent; and another with the client organization where they actually perform their work. As the social-exchange theory assumes...

Purpose – Temporary agency workers (TAWs) are regarded as experiencing employment conditions that tend to facilitate high strain. In this study, the authors view this situation as not being inevitable and dependent on the opportunity of having positive experiences in the professional context....