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International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
Mapping hotel brand positioning and competitive landscapes by text-mining user-generated content
Hu, Feng
;
Trivedi, Rohit H.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146171
Saved in:
2
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng
;
Teichert, Thorsten
;
Deng, Shengliang
;
Liu, Yong
; …
- In:
Tourism management : research, policies, practice
85
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
Saved in:
3
Using hotel reviews to assess hotel frontline employees' roles and performances
Hu, Feng
;
Trivedi, Rohit
;
Teichert, Thorsten
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1796-1822
Persistent link: https://www.econbiz.de/10013412103
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