Intro -- Contents -- Preface -- The Scientific Study of Bureaucracy: An Overview -- Part 1. Theory -- Why Do Bureaucrats Delay? Lessons from a Stochastic Optimal Stopping Model of Agency Timing, with Applications to the FDA -- Agency Risk Propensities Involving the Demand for Bureaucratic...

The primary research question we seek to answer in this article is: Do governments respond differently to citizen service requests depending on where those requests originate in the city? This study is particularly salient in the wake of the Black Lives Matter protests in response to police...

The measurement of public organizations' performance is a central issue in public administration both in the U.S. (Moynihan 2008) and numerous other countries (Pollitt and Bourckaert 2000). Missing in the rush to performance appraisal and performance management is any effort to tie empirical...

[Representative bureaucracy scholarship has yet to address two interrelated phenomena: intersectionality and changes in relative disadvantage over time. This manuscript addresses these gaps by assessing representation effects at the intersection of race/ethnicity and sex and in previously, but...